When a system is changing · Design before cutover
Reconstruct the work before the new system learns the old workarounds.
A fixed-scope design sprint for one workflow that is about to be digitized, migrated, or redesigned. Stakeholders do not agree on how it actually runs. The fee is for that reconstruction and target-state design. It is not the software implementation.
Why this exists
System projects freeze whatever they are shown.
If the shown process is the official SOP plus three tribal workarounds that nobody wrote down, the new eQMS, LIMS, or ERP will encode those workarounds as "the way we work."
This sprint reconstructs how the workflow actually operates across departments and legacy tools before configuration begins, giving your project team a target-state design that reflects reality rather than wishful thinking.
Strong fit when
- A system implementation (eQMS, LIMS, ERP) is planned or underway
- Current SOPs do not reflect what the team actually does on the floor
- Multiple departments disagree on who owns handoffs and authoritative records
- You need clean requirements before vendor configuration locks in
Representative scenario
Lab result review migrating into a new LIMS
Not a client result: a common pattern observed across quality operations.
On paper, review happens entirely within the software. In practice, analysts export raw data, annotate a working spreadsheet, and a supervisor signs a PDF.
Nobody has written down what happens to that working spreadsheet after go-live, or which record an investigation would use next year. The sprint captures these shadow steps and designs a defensible cutover path.
What you leave with
- Current-state map with unofficial workarounds exposed
- Authoritative vs transitional record matrix
- Target-state workflow specification for the implementation team
- Cutover and post-change verification plan
Reconstruct the workflow before the new platform freezes the mess.
Send one workflow description for a free fit diagnostic.